Frequently Asked Questions

Will it cost me anything to use your services? 


There is no cost to you for using any of our services.  We do not make a commission, we receive a small policy fee from the company, which does not affect your premiums.  This means your monthly premium is the same whether you do all of the work and research, or we do it for you.

Do you offer the lowest prices?

Yes, you will not find the health plans listed on our website at a lower price anywhere.  Insurance premiums are regulated in Idaho, so if you buy directly from the insurance carrier, the Marketplace or through Davies Insurance Services, you pay the exact same premium.

How does my broker (Davies Insurance Services) help me?

We at Davies Insurance have worked diligently to understand how the new health care laws will impact you.  We are prepared and ready to answer any questions that you may have and to provide guidance as you need to make important decision about your health coverage.

What do I need to do?

1. Visit the State of Idaho's exchange,, and compare the new plan options and prices to what you are paying     now.  You are also welcome to contact us at anytime. **Please note that pricing and plan options for 2017 will not be available until October 1, 2016.
2. Make certain all of your information is up to date (current), including any documents related to income.

3. Review your health expenditures from this year and begin projecting next year's expenses.

4. Verify your agent of record is correct. Many consumers were unknowingly separated from their agent in the past during transitional events where data traffic was the heaviest.

5. Many plans are being discontinued as of 12/31/16. Check over all of the correspondence from your carrier THOROUGHLY.

6. DO NOT wait until the last minute to decide on what changes to make. The longer you wait, the more difficult it becomes for anyone to 

    provide the assistance and guidance you need to make these types of important decisions.

What do I need to know about health care reform?

There are several changes that have taken effect for every new policy that is sold.  These changes include:
•   The removal of the lifetime caps
•   The removal of annual limits for covered essential health benefits
•   Wellness services are now covered at 100% with no benefit limit (In-network covered services)
•   Dependents can be covered on their parents policies through age 25
•   No pre-existing condition limitations
•   Strict deadlines/timeframes

What are Insurance Exchanges?  aka Marketplace?

An exchange is a public marketplace that allows you to compare insurance products, their pricing and plan details from multiple insurance carriers in one place.  Exchanges also provide enrollment options and subsidy verification.

How do subsidies work?

If your household income is between 100% and 400% of the federal poverty level, you may qualify for a subsidy to help offset the cost of buying an individual health insurance policy. The subsidy is paid by the federal government directly to the insurance carrier, if you choose this option. The premium you pay each month to the insurance carrier is the subsidized premium (the amount remaining after all tax credits and discounts have been applied).  You will NOT need to pay the full premium and be reimbursed later.

The amount you are eligible for depends on your family size and how much money your family earns. The Dept. of Health & Welfare will determine how much you or your family qualifies for and also the effective date that the subsidy will have. Please note that when you apply for the subsidy, the application will be processed to see if anyone is eligible for Medicaid first. This is because if anyone is eligible for Medicaid, they are not eligible for any subsidies. For more details, you will want to call the Dept. of Health & Welfare directly. In general, the lower your income, the higher your tax credit will be.  

You may also be eligible for lower out-of-pocket costs (aka “cost sharing”), depending on your income and family size.

What if I'm on a "Grandmothered" or "Transitional" plan?

If you are on a Grandmothered or Transitional plan, your carrier will have sent you a notice recently which outlines what options you have available to you, specifically on renewing the plan or changing to an ACA-compliant plan. In general, the transitional plans are eligible to extend through 12/31/2017. You will need to contact your insurance carrier for specifics on your current plan and options.  As of 1/1/2018, all individual policies are to be ACA-compliant.

So what happens if you receive a subsidy and then your family’s income increases or decreases?

Any changes to income whether it be an increase or a decrease needs to be reported to Dept. of Health and Welfare as soon as possible. That way your tax credit amount can be adjusted accordingly, and stay in line with the income change. If you fail to do so, you could end up with a smaller refund, or even owing money back as a result of the reconciliation process upon filing your taxes. Conversely, you could end up with a larger refund. The amount you have to pay back or be credited will be based on how much your income has changed.

Can I get free Health Insurance?

It’s possible.  There are a lot of myths in regards to the new health care laws and plans that are offered.  You may qualify for a subsidy to assist you with the cost of health insurance premiums, which may bring premiums of some plans to zero.  There are several factors which determine the amount of the subsidy you qualify for including your income, age and family size.

Do I have to buy health insurance through the Exchange?

No.  However, the only way to qualify for the subsidy is if you purchase insurance through the exchange.  Using the exchange enables you to compare plans and rates, including subsidies side by side, choose a plan, and even purchase the insurance plan, all in the same visit. Literally one stop shopping.

What happens if I choose not to buy health insurance?

Beginning January 1, 2014, the Affordable Care Act required most Americans to have health insurance.  To aid in this process, the law mandates that all health plans must guarantee policies to any individual or employer applicant regardless of health status.  This includes those with preexisting medical conditions.  Individuals who are not covered by an insurance policy will be charged an annual penalty. For 2016, the penalty is $695/adult, $347.50/child (with a maximum of $2,085 for families) or 2.5 percent of income above the filing threshold, whichever is greater. It will be reconciled when you file your taxes.

What is open enrollment?

Open enrollment is a specified timeframe in which you can purchase health insurance plans without the need for a qualifying Life Change Event (LCE). The LCE will grant you a Special Enrollment Period (SEP), and that grants you the chance to make changes to your plan outside of open enrollment.  Examples of LCE that qualify you for an SEP include:  your current plan is expiring and will not continue, involuntary loss of group coverage, marriage, divorce, newborn child and adoption. For policies to be effective by January 1st, the plan must be purchased and paid for by December 15th.  Any policies that are approved and paid for after January 1st will start at a later date, usually by February 1st (or possibly later, if received after January 15th). 

What are navigators, certified application counselors, and assisters?

These are individuals that are intended to provide assistance to individuals applying for medical premium assistance and/or enrolling on the exchange.  They will primarily be regulated by the Idaho exchange.  They are NOT licensed brokers and they cannot make product recommendations.

Will health insurance cost more?

In general yes, however, the premiums you personally pay, may be more or less, as there are a number of factors including; subsidy eligibility, plan selection, etc. that will greatly affect the amount of premium you pay.  Because all new plans must adhere to new lower out-of-pocket limits and essential health benefit guidelines, the overall effect is higher premiums.

What are the metal plans?

All plans are separated into 4 different categories:  Bronze, Silver, Gold and Platinum.  Platinum plans are the richest in benefits; Gold plans are the second richest and so on.  The metal designation is used to help when comparing plans.  As a general guideline, Platinum plans cover approximately 90% of actuarial value, Gold plans 80%, Silver plans 70% and Bronze 60%.  Bronze plans are designed with the lowest monthly premium and highest out of pocket – such as deductibles, coinsurance and or copayments – when health care services are utilized.  Platinum plans generally have the highest monthly premium and lowest out of pocket responsibility for the member.  

What is Cost Sharing?

A discount that lowers the amount you have to pay out-of-pocket for deductibles, coinsurance, and copayments.  You can get this reduction if you get health insurance through the Marketplace, your income is below a certain level, and you choose a health plan from the Silver plan category.  If you’re a member of a federally recognized tribe, you may qualify for additional cost-sharing benefits.

What are Essential Health Benefits?

Health plans offered both inside and outside of the Health Insurance Marketplace, offer a comprehensive package of items and services, known as essential health benefits.  Essential health benefits must include items and services within the following 10 categories:  ambulatory patient services; emergency services; hospitalization; maternity and newborn care; mental health and substance use disorder services, including behavioral health treatment; prescription drugs; rehabilitative and habilitative services and devices; laboratory services; preventive and wellness services; chronic disease management; and pediatric services, including oral and vision care.

Insurance policies must cover these benefits in order to be certified or "ACA-compliant" and offered in the Health Insurance Marketplace.

If I am on a group plan, can my spouse and child be covered on an individual plan?

Yes, but you might not qualify for any type of subsidy. You will want to contact your agent or Dept. of Health and Welfare for more detailed information on how access to group coverage affects your eligibility for subsidies.

Can I use individual insurance to replace the Student Health Insurance Plan (SHIP) waiver requirements?

Yes, assuming the policy meets the minimum required benefits, which is determined by the university/college.  See your student handbook for online waiver requirements.  

What is the difference between group and individual insurance?

Group health insurance is insurance that is provided through an employer.  Individual health insurance is personal health insurance that you purchase by yourself without the aid of an employer.

Can my employer pay for my premiums?

No, they may not unless the employee is directly related to the owner of the company, or has some legal ownership in the company (even as little as 1%).

Can an insurance carrier cancel my coverage?

Yes, but only for fraud, deliberate misrepresentation, nonpayment of premiums or discontinuation of current product.  No insurance carrier can cancel coverage for health insurance claims of any kind.

What is the best health insurance plan for me?

This is a very complicated question.  In part because the answer varies so much depending upon your personal circumstances, how long you need coverage, your preferences and other relevant factors.

The professionally trained and licensed brokers at Davies Insurance will work closely with you, on a one on one basis, to ensure that we place you with the best health insurance company and plan that suits your needs.

What is a deductible?

A “deductible” is a specific dollar amount that an insured member is responsible for before your health insurance plan begins to make payments for covered services. Most insurance plans offer what are called “pre-deductible”, “up front” or “first dollar” benefits. These are benefits that are available without the deductible being met.  These benefits always include wellness services and may also include; doctor office co-pays, Rx, accident benefits, chiropractic, vision, lab and x-ray.

What is a co-pay?

A “co-pay” is a specific dollar amount or percentage, separate from the co-insurance amount, that your health insurance plan might require you pay for covered services.  For example, your health insurance plan may require a $30 co-payment for the physician charge or prescription drug, after which the insurance company pays the remainder of the charges.

How do you protect my private information?

At Davies Insurance Services, we take very seriously our responsibility to safeguard your personal information.  Every place on our website that gathers personal information is protected via SSL (Secure Socket Layer) and can be verified by clicking on the SSL verification at the start of our online application.  We are continuously updating and doing all that we can to safeguard personal information. 

Davies Insurance Services will NOT sell, trade or give your personal information to anyone, anywhere at any time for any reason, with insurance carriers for quoting or enrolling  being the only exception.


Davies Insurance Services, Inc., 450 W. State Street, Suite 125, Eagle, Idaho 83616
​Phone: 208-345-3900 Fax: 208-321-4141
Serving Idaho since 1992